Home
Shared Web Hosting
Dedicated Web Hosting
Local Dialup
Nationwide Dialup
PowerSurf Accelerator
DSL
Dedicated T1
Webmail
Customer Care
Technical Support FAQ
Surf the Web
Search
News
Local Links
Sports
Entertainment
Computers
Finance
Kids
What is a DNS error?
A
DNS
error means that you are unable to view web pages.
If you have a DNS error, follow these steps:
Check to see if you are
connected
. (if you aren't that's the problem, if you are then follow these steps):
Double click
the
My Computer
icon.
Double click
the
Dial-up Networking
icon.
Use the
right
mouse button and click
Online Gateway
icon. Left mouse click
properties
from the list.
Click the
Server Types
tab and make sure that
TCP/IP
is the only allowed network protocol checked.
Click the TCP/IP Settings button.
Make sure that
Server assigned IP Address
is dotted.
Make sure that
Server Assigned Name Server Address
is dotted.
Press
OK
to the next two windows.
If that doesn't fix the problem, follow these steps. (Please note you may need your Windows CD to make these changes):
Double Click
the
My Computer
icon.
Double Click
the
Control Panel
icon.
Double Click
the
Network
icon.
Click on the
TCP/IP
protocol then press properties.
Make sure that
obtain an IP address
is then click the
WINS Configuration
Click Disable WINS Resolution.
Click the DNS Configuration tab. Make sure that
DNS
is
enabled
.
You will have to enter some information now:
Host: olg
Domain: olg.com
Primary DNS: 205.177.168.14
(note you must press add after you enter each number)
Secondary DNS: 205.177.168.189
You will now press
OK
and then
OK
to the next window. The computer will then say you need to restart the computer to make these changes, press
OK
.
< Back to FAQ
About Us
|
Contact Us
|
Terms & Policies
(800) 654-0023